Support

Feedback and complaints

If you have feedback or a concern about EVITAL's current information or enquiry services, you can contact us so we can review it.

How to contact us

Please provide the details of your concern and any relevant supporting information so we can review and respond to it.

Insurance policy or claims complaints

If your concern relates to an insurance policy, insurer, broker, authorised representative or claim, use the complaints process provided by that licensed financial services provider. Their policy or disclosure documents should explain the relevant complaints and external dispute resolution process.